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For questions about your shipment, Email our shipping department, including your order number and full name,

directly at


Please be certain to put your order number on the subject line so it can be answered in a timely manner.


If you have not had a response in 2 hours during business hours, call  (954) 530-0685.

Available times are 9:00 am to 5:00 pm EST.


We want you to be fully satisfied with every item that you purchase from If you are not satisfied with an item that you have purchased, you may return the item within 30 days from the order date for a full refund of the purchase price, minus the shipping, handling, gift wrap, or other charges.


The item must be returned, unused or used, in good condition, in original boxes (whenever possible), and with all paperwork and accessories to ensure full credit.


c/o Returns Department 
4747 North Nobhill Road #15 
Sunrise, FL 33351


Should you have any questions please call: (954) 530-0685


We are aware of NON-AUTHORIZED parties selling COUNTERFEIT MyoLabs® on Amazon® and eBay®. We are alerting our valued customers, retailers and distributors that we are aware of this issue and actively working to resolve it.


Please note that MyoLabs® will NOT honor our 30 Day Money Back Guarantee for any products sold on Amazon® or eBay® by Non-Authorized Retailers. We recommend that you use caution in buying products from Non-Authorized resellers as some of these products may cause permanent damage to your health.

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